After you log into your new YouHodler account, you'll be brought to a Profile page. You cannot use the platform without verifying your identity. Fortunately, the process is quick and easy. Right after signing the Beneficiary ownership confirmation press on the Verify button on the Account verification form.

Press the Start button on the identity verification form to start the verification process.

Step 1. Identity Document

On the first step, you will be asked to choose your ID type and upload the front and backside (if you choose ID Card) or single scan (if you choose Passport).

Make sure the quality of pictures is good enough and all document's optical security features are clearly visible.

Make sure that the chosen document meet the following requirements:

  • Allowed document types: International passport/International Identity card

  • Document's optical security features are clearly visible;

  • The document is not expired;

  • Scans of both sides of a document are provided (if required);

  • Scan of your document is in color and in high resolution (more than 450 X 600 pixels);

  • Allowed formats: JPG, PNG;

  • The size of a single file should not exceed 1.5 MB;

  • The document should be in Latin (A,B,C, etc,) alphabet;

  • The document should contain MRZ (Machine Readable Zone)

Step 2. Selfie with a document

In this step, you need to upload a selfie holding your chosen ID (submitted previously). You can capture the selfie using your computer webcam (if you have a high-quality webcam). We suggest taking it with a good camera smartphone for еруbest results.

Make sure that you follow the steps below while taking a photo:

  • Your background is light (neutral color);

  • Look straight into the camera;

  • Your photo must be in HD;

  • No headwear and no eyewear are allowed on the photo.

Step 3. Personal Information

The third step is to provide your personal info. You will need to enter your country, first name, birth date, your phone number (not needed if you have activated 2FA previously). Note: Latin alphabet should be used for all information.

Step 4. Source of funds

The fourth and final step is to specify sources of funds that you are planning to use on the platform.

Please, double-check that all information is correct and press the SEND APPLICATION button.

Please be advised:

  • In a rare scenario that there is a problem with the auto-scanning of your documents, our team will review it manually. This could take up to 24 hours;

  • Our team will contact you in case you need to re-submitting something;

  • You will get an email and SMS with your identity verification result.

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