To verify your address, click the Verify button on the address verification panel in your Profile settings to start.

Select the document type, upload your document in the form, and press the CONTINUE button. Make sure your document meets the following requirements:

  • Supported document types: utility/telecom bill, bank account statement, or tax invoice;

  • The document should be in a high resolution (quality);

  • The document format - PDF/JPG;

  • The document contains your name and address;

  • The document is written in Latin (e.g. A,B,C,D, etc.) alphabet;

  • The document should be issued within the last 3 months and must contain the date of issue.

Fill out your address details in the Address form and press the SEND APPLICATION button.

You'll be notified via email about the verification result.

Please be advised:

  • We do not accept photos of electronic documents (document screenshot, photo of monitor with the document, screenshot of the document from a mobile device, etc.);

  • Make sure your document meets the platform requirements listed in the verification form;

  • The address verification is required to unlock fiat transfers option and could be requested due to compliance needs;

  • Bank wire transfers are not available for the following countries: Albania, Bahamas, Barbados, Botswana, Cambodia, GhanaIceland, India, Jamaica, Mauritius, Myanmar, Nicaragua, Panama, Pakistan, Syria, Uganda, Yemen, Zimbabwe, Ghana.

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