All Collections
F.A.Q.
Products F.A.Q.
MultiHODL product F.A.Q.
MultiHODL product F.A.Q.

Common questions about MultiHODL

Updated over a week ago

MultiHODL Parameters and product features

What is Boost/MultiHODL?

MultiHODL is an advanced and simple tool to enlarge your crypto assets using a portion of your YouHodler wallet balance. You can keep most of the funds in a safe and stable wallet while earning reward and using some amount to engage in trading activities with high-profit potential.

The MultiHODL idea is similar to a classic trading product with borrowed funds. You use borrowed funds and your own investment to increase your potential profit. But, in the case of MultiHODL the core of the product is an automated chain of crypto-backed loans. The chain of loans is used to purchase more crypto using the platform borrowed funds, and finally, sell it at the better market price:

  1. The platform uses your initial collateral to open the first loan in a chain;

  2. With the borrowed funds from the first loan, the platform buys more crypto and uses it as collateral for a second loan in the chain;

  3. The process repeats itself from 2 to 100 times, depending on the user's MultiHODL settings;

  4. Finally, you can choose between the manual or automatic closing options to receive your MultiHODL result.

What is the min amount to open MultiHODL?

MultiHODL minimum deal input amount is between $15 and $100, depending on current market conditions, the currency pair, and the deal volume (multiplier level). If the system does not allow you to open a trade due to insufficient funds, it will also tell you the actual minimum required amount to start the deal.

Please note that the minimum deal amount may differ for various assets, trading directions, and depending on the current market conditions. Therefore please note and follow the information provided on the platform.

General overview of all MultiHODL features

  • Input or Source amount

    are the amount and currency you place into a trade. When you open a MultiHODL the largest amount you risk is the input amount, despite the multiplier that can make the effective volume of the trade, and thus the risks are higher at your choice.

  • is one of the MultiHODL deal settings that you can select before opening it. It allows you to select the desired amount of borrowed funds (deal volume) in the MultiHODL chain of loans. By selecting a lower value you can reduce the risk in your deal while increasing the multiplier you can increase your stake, and its value and make your deal more responsive to price changes as a result. However, consider the increase in risk in this case as well. Note that once MultiHODL has been opened, the multiplier can no longer be changed.

  • Output

    is the approximate ≈ amount you will receive when the MultiHODL transaction gets closed, including its financial result and all commissions accrued and deducted. This amount has an approximation icon opposite, as all orders, including the closing order, are executed under real market orders and conditions. Increased trading activity, current price changes, and the order execution sequence may affect the result to a greater or lesser amount.

  • Ticker

    In general, a Ticker refers to the currency, and assets that you select when creating a deal.

    The Source ticker is the currency you place in the trade for example 100 USDT can be the source/input amount placed in the MultiHODL deal.

    And the tickers of the trading asset, for example, BTC/USDT, are the trading pair on the price change of which you plan and open your trade.

  • is a set of deal parameters available at the moment. The minimum deal amount, rollover fee, and multiplier. Most parameters can be changed and selected at the moment of deal creation, for example, you can choose the Input Amount you are ready to place into a deal, the number of multiplier, and also you can set the Take Profit and Stop Loss levels available.

  • is a basic trading fee that is paid for each fixed period of time. This is the minimum service payment that allows us to create a MultiHODL deal for you and provide its benefits. You can see the fee percentage and period for which the fee is charged on the deal creation page, or by selecting the active deal and searching for the Rollover fee line. The rollover is calculated on the total amount borrowed. The 1st rollover period is neither charged nor paid out.

    You can also see the accumulated fee on the transaction in the preview screen to close the deal. Learn more following MultiHODL Fees & Commissions

  • or pending orders to close a trade at specific price levels are MultiHODL deal parameters that you can set for your convenience and automation in trading and risk reduction. Take Profit is set in order to lock the profit when the preset level is achieved and the Stop Loss order is set to limit the losses - the forced closing of a deal when the maximum possible loss is reached. For each MultiHODL transaction, the maximum possible level of loss is 100% of the funds placed in the transaction.

    When the market reaches one of the prices you set, a close order is triggered.

  • Pending order allows setting an order to open MultiHODL when the price reaches a specific level. This way, you can be sure that you will always enter the market at the most profitable price level.

  • Candlestick chart

    The candlestick chart, which usually consists of green and red rectangles - candlesticks - allows you to see prices for a selected time period (1M, 5M, 15M, 30M, 1H, 4H). Each candlestick shows the highest and lowest prices as well as the opening and closing prices of the time period. This makes the candlestick chart preferable to a conventional chart with a line when details are required.

  • Line chart

    The linear chart is based on the closing prices of candlesticks of a particular timeframe. That is, it only displays price movements but does not display the price range or all the interim price movements. If you want to see the overall range of price movement, select a candlestick chart and check candlestick highs, lows, and shades.

What is Multiplier?

The multiplier is one of the MultiHODL deal settings that you can select before opening it. It allows you to select the desired amount of borrowed funds (deal volume) in the MultiHODL chain of loans. By selecting a lower value you can reduce the risk in your deal while increasing the multiplier you can increase your stake, and its value and make your deal more responsive to price changes as a result. However, consider the increase in risk in this case as well.

Note that once MultiHODL has been opened, the multiplier can no longer be changed.

What are TP and SL (Take Profit/Stop Loss)

Stop Loss and Take Profit orders to close a trade at specific price levels are MultiHODL deal parameters that you can set for your convenience and automation in trading and risk reduction. Take Profit is set in order to lock the profit when the preset level is achieved and the Stop Loss order is set to limit the losses - the forced closing of a deal when the maximum possible loss is reached. For each MultiHODL transaction, the maximum possible level of loss is 100% of the funds placed in the transaction.

When the market reaches one of the prices you set, a close order is triggered.

What is Pending Order?

Pending order allows setting an order to open MultiHODL when the price reaches a specific level. This way, you can be sure that you will always enter the market at the most profitable price level.

Why can't I set TP/SL that I want?

Like any other financial product, MultiHODL has its own features, some of which are related to current market conditions. Take Proft and Stop Loss available price levels that you see on the platform are also related to the market conditions available to us. If any price level or range is not available for the selection or setting of an order, the system will inform you about it.


We are constantly striving to provide you with the best trading conditions which are currently available on the market.

What are UP and DOWN?

MultiHODL deals can be opened either in the buy (Up) or sell (Down) direction, depending on your financial strategy and plans. That is to say in more simple words when a deal is opened Upwards, the asset is bought first, and then it is sold when the deal is closed. And when a deal is opened Downward, the asset is sold first and then bought. The difference between the prices, taking into account the multiplier, is the result of the deal.

Before closing a deal, you can see the approximate result that will be obtained.

What is Market Execution?

Market Execution means that an order to close a deal is closed at the prices available in the market at the time of execution of the order for specific parameters and volume of a deal. Therefore, the deal result may be different from what you might have seen when the close order was triggered. At times of high volatility, this difference may increase. Any MultiHODL order is performed by Market Execution.

How do I make a profit in MultiHODL?

The profit-making mechanism in MultiHODL transactions is the same as in any other financial transaction based on the price difference principle. You should first buy a financial asset (crypto) at a low price and then sell it at a higher price (BUY direction)
or vice versa, which is possible when trading in the SELL direction, which means first selling crypto at a higher price and then buying at a lower one.

Consider the difference between buy (ASK) and sell (BID) prices, the so-called spread difference. When you open a deal and see a loss even though the price has not changed too much, this is the spread you see applied to the MultiHODL trade.

Will input in MultiHODL generate reward?

You continue to receive Yield reward on crypto-assets placed in MultiHODL deals. This feature reflects MultiHODL edge over Turbocharge and classic loans, in which crypto does not generate reward.

Difference between a Line chart and a Candlestick chart

The linear chart is based on the closing prices of candlesticks of a particular timeframe. That is, it only displays price movements but does not display the price range or all the interim price movements.

Meanwhile, the candlestick chart, which usually consists of green and red rectangles - candlesticks - allows you to see prices for a selected time period (1M, 5M, 15M, 30M, 1H, 4H). Each candlestick shows the highest and lowest prices as well as the opening and closing prices of the time period. This makes the candlestick chart preferable to a conventional chart with a line when details are required.

If you want to see the detailed range of price movement, switch to a candlestick chart in the lower right corner of it.

Bid & Ask Up & Down price difference

As with any trade in which the result depends on a change in price between the buy and sell prices, the MultiHODL deal can be opened either in the buy (Up) or sell (Down) direction, depending on your financial strategy and plans. That is to say in more simple words when a deal is opened Upwards, the asset is bought first, and then it is sold when the deal is closed. And when a deal is opened Downward, the asset is sold first and then bought.

In summary, as you can see, MultiHODL includes the difference between the buy (ASK) and sell (BID) prices, the so-called spread difference.

When you open a trade and see a loss even though the price has not changed significantly, this is the spread you see applied to the MultiHODL deal. Its volume (range) can vary depending on market conditions existing at the moment.

Note that at moments of high volatility, sharp price changes, high demand to buy, or a rush to sell an asset, the spread widens. And at times of particularly high market activity, spread width (volume) can be a significant part of, or exceed, the input amount of your deal.

From where do you take quotes for the chart?

We are using a real market execution working with a number of providers that include but are not limited to some top exchanges like Binance, Kraken, Poloniex, etc. The exact list is not disclosed. That means that all the operations are getting processed via the real exchange providers. The prices and terms on the platform may differ from those of third-party services since we don't use just one source, but an aggregated and most accurate price from several top sources. For any orders placed in our company, the conditions and the results you have got on our platform are relevant.

Why I didn't receive a loan to my wallet after opening MultiHODL?

The MultiHODL deal does not imply that you will receive borrowed funds from its loan chain in your wallet. MultiHODL consists of a chain of loans, but the funds are fully used in the transaction according to its settings. The financial result of the transaction is obtained when MultiHODL closes.

Deal lifetime, how to close a deal

How long can I keep my MultiHODL open?

You can keep a MultiHODL transaction open for as long as necessary under favorable conditions. However, take into account all possible reasons for closing the deal. If the price moves in a negative direction for your deal, it can either close at the Stop Loss level you have set or, having reached 100% of the loss, that is, the Stop Loss level. Otherwise, the transaction can be closed at the Take Profit level you set or when the maximum possible profit level for the transaction is reached at around +100%.

You also need to be aware of a very rare reason for closing a deal - insufficient collateral. This can happen if the Rollover fee, having accumulated over time, depletes all the funds of your transaction.

How can I close MultiHODL?

You can close a MultiHODL deal at any time while it is open and any of the Stop Loss, Take Profit orders are not triggered. To close a trade go to the MultiHODL Portfolio tab, select the MultiHODL you wish to close, and click on the Close now and get button.

Take Market Execution into account. Market Execution means that an order to close a deal is closed at the prices available in the market at the time of execution of the order for specific parameters and volume of a deal. Therefore, a deal result may be different from what you might have seen when the close order was triggered. At times of high volatility, this difference may increase.

Note that the result of the trade is paid in the same currency that you placed into the deal.

Risks and charges

What are MultiHODL fees?

MultiHODL includes a Rollover fee, a basic trading fee that is paid for each fixed period of time. This is the minimum service payment that allows us to create a MultiHODL deal for you and provide its benefits. You can see the fee percentage and period for which the fee is charged on the deal creation page, or by selecting the active deal and searching for the Rollover fee line. The rollover is calculated on the total amount borrowed. The 1st rollover period is neither charged nor paid out.

You can also see the accumulated fee on the transaction in the preview screen to close the deal. Learn more following MultiHODL Fees & Commissions

Why my MultiHODL is at a loss right after it was issued?

As in any deal in which the result depends on price movements between the purchase and sale prices MultiHODL includes the difference between Buy (ASK) and Sell (BID) prices, the so-called spread difference. When you open a deal and see a loss even though the price hasn't changed too much it is the spread that you see applied to the MultiHODL deal. Its volume (range) may vary depending on the market conditions available at the moment.

Note that at moments of high volatility, sharp price changes, or a high demand to buy or a rush to sell an asset, the spread widens. That is, the buy and sell prices move away from each other, therefore please take into account the associated financial results and possible risks.

What are the risks of using MultiHODL?

As in any deal in which the result depends on price movements between the purchase and sale prices, there exists financial risk in a MultiHODL deal too. However, it is limited to the input amount used in the deal. Besides this, you can manage the risk of your deal by lowering or increasing the multiplier, using Stop Loss and Take Profit orders, and you can always close the active deal.

Can I add more collateral to secure my MultiHODL from the market drop?

Additional collateral cannot be added to a MultiHODL deal, as it can be done on a classic loan, for example. You choose the deal amount and multiplier before opening it. Once the trade is open, these parameters cannot be changed.

MultiHODL has an option of placing stop and limit orders to manage risk and automate trading. You can apply Stop Loss and Take Profit orders to limit possible losses and lock in profits by closing the deal when one of these orders is reached.

Can I extend my MultiHODL term?

A MultiHODL deal does not have an extension function and a closed deal cannot be reopened.

Reasons for the deal being closed (liquidated) and interpretation of the results

Why is my MultiHODL closed?

MultiHODL transactions can be kept open for as long as necessary under preferable conditions. However, take into account all possible reasons for closing the deal. If the price moves in a negative direction for your deal, it can either close at the Stop Loss level you have set or, having reached 100% of the loss, that is, the Stop Loss level. Otherwise, the transaction can be closed at the Take Profit level you set or when the maximum possible profit level for the transaction is reached at around +100%.

You also need to be aware of a very rare reason for closing a deal - insufficient collateral. This can happen if the Rollover fee, having accumulated over time, depletes all the funds (initial collateral) of your transaction.

Why I opened MultiHODL and it closed right away?

As with any deal in which the result depends on price movements between the purchase and sale prices MultiHODL includes the difference between Buy (ASK) and Sell (BID) prices, the so-called spread difference. When you open a deal and see a loss even though the price hasn't changed too much it is the spread that you see applied to the MultiHODL deal. Its volume (range) may vary depending on the market conditions available at the moment.

Note that at moments of high volatility, sharp price changes, or a high demand to buy or a rush to sell an asset, the spread widens.

And at moments of especially high market activity, the width (volume) of the spread can make up a large part or exceed the Input amount of your transaction. Also keep in mind that the greater the multiplier you select, the greater the total effective trade volume becomes. In such cases, a small price movement might be enough to close the deal shortly after it is opened.


That is, the buy and sell prices move away from each other, therefore please take into account the associated financial results and possible risks.

Why did you close my MultiHODL if the Stop Loss price was not reached?

Please be aware of a very rare reason for closing a deal - insufficient collateral. This can happen if the Rollover fee, having accumulated over time, depletes all the funds (initial collateral) of your transaction.

You may have learned about the potential possibility of such a rare event from our Stop Loss letters as well as from our support and information webpage.

If you have not received our emails, please check your Spam and Undesired folders in your email inbox. If the letters are not there, we recommend you whitelist our mail domains in the settings of your mail provider, follow these instructions for Whitelisting Of YouHodler Email Messages, and also consult the mail support team on how to do it if you encounter any difficulties.

—----------------

If you do not agree with the result of a deal on the platform or if you have any doubts about the correctness of its execution, please send us the following information to [email protected]

  • Your transaction ID code

  • Description of why in your opinion the transaction was executed incorrectly, details of when you noticed the errors or discrepancies

  • Your calculations of the deal that you consider to be correct

  • Attach screenshots of any error messages and discrepancies that you have noticed.

Why the closing result differs from what I saw on the form?

The financial result you see on the “Close now” button is only an estimation based on the latest available market price.

After you press the "Close now" button, the platform creates an order that is sent in real-time to one of the market counterparties, taking the next available market price. Therefore, there can be a difference between the initial estimated closing price of the Multihodl and the price of the real market execution.

Please mind this feature in your future MultiHODLs How to close MultiHODL.

Why I do not receive any notifications regarding the price changes for my MultiHODL?

There is no periodic notification of price changes on the active MultiHODL transaction, but when the price approaches the Stop Loss level, our system sends a notification email to your email address registered on YouHodler.

If you have not received our emails, please check your Spam and Undesired folders in your email inbox. If the letters are not there, we recommend you whitelist our mail domains in the settings of your mail provider, follow these instructions for Whitelisting Of YouHodler Email Messages, and also consult the mail support team on how to do it if you encounter any difficulties.

Unfortunately, we cannot guarantee the delivery of emails and messages to you. Therefore we recommend you follow your transactions and make your own decisions by checking them periodically in the mobile app or in the web version.


Did this answer your question?